FREQUENTLY ASKED QUESTIONS ON THE NEW QR CODE

Here everything you need to know on the new QR code and the process to obtain it!

As we explained in our latest article, a new QR code will start being implemented in Costa Rica, to incentive the population to get their vaccines against COVID-19. Following we answer a few questions we have received following our latest article, including an explanation step by step on how to process it:

Q: What is it and for what will I need it?

R: It is a Vaccination Certificate that will be converted into a QR code, so you can always carry it around with you to prove you have completed the vaccination scheme against COVID-19. This QR will be necessary to enter the following list of places, that are not marked as essential:

  • Restaurants, sodas, cafeterias, food courts and food trucks.
  • Bars and casinos.
  • General stores, department stores and shopping centers
  • Museums.
  • Fitness centers.
  • Hotels, cabins or hospitality establishments.
  • Spas.
  • Activities, organizations or congregations in places of worship
  • Event rooms for business, academic or social activities.
  • Adventure tourism.
  • Theaters, cinemas, art and dance academies, and artistic activity establishments.
  • Sports activities establishments.

Here is also the list of establishments you can enter without needing the QR code, as these are listed as essential:

  • Supermarkets
  • Pharmacies
  • Hospitals
  • Banks

Others establishments may be added to the list as essentials. We will keep you posted – Sign up here.

Q: When will it be implemented?

R: It will start being effective on December 1st, 2021. You can start requesting your Vaccination Certificate this upcoming November 8th.

Q: Do I need to be vaccinated to enter Costa Rica?

R: No, being vaccinated is not an entry requirement. If you are not vaccinated and are a foreigner non – resident in Costa Rica, to enter the Country you will just have to fill out the Health Pass (“Pase de Salud”) and purchase Travel Covid Insurance (in addition to having a valid passport and an exit ticket). If you are a Costa Rican citizen or a foreigner with a legal status in Costa Rica (under a residency or other special categories), you can avoid the Travel Covid Insurance requirement by demonstrating that you are up-to-date with the payment of the Caja Costarricense del Seguro Social.

Once you meet the specific entry requirements applicable to your category, you will be allowed to enter no matter if you have the QR code or not, but if you do not have a QR code, you will be restricted from the list of establishments mentioned above.

Q: Are there exceptions? For example, if I take a negative COVID test, will I be granted a temporary QR code to enter the places where a QR code is needed? 

R: There has not been a clear answer yet for these types of questions. Similar solutions have been implemented in other Countries, and Costa Rica may follow their example. You can subscribe to our newsletter so we can keep you posted on any news that might come when getting closer to December 1st Sign up here.

Q: What are the steps to follow to obtain a QR if I have been vaccinated abroad?

R: If you received your vaccine outside of Costa Rica, you could request the certificate through email to the Health Ministry. Here the steps to follow:

  1. The e-mail must be sent to notificacionescovid@misalud.go.cr;
  2. You must write your full name as “Subject” of the e-mail;
  3. The following documents must be enclosed:
    1. Affidavit in Spanish: (Declaración Jurada) duly signed by you (using either a Costa Rica digital signature or signing by hand and then scanning the signed document) – Click here to obtain the draft text prepared by the Ministry of Health;
    2. Copy of your ID;
    3. Copy of your vaccination card;
    4. Copy of the Health Pass (“Pase de Salud”) that you last completed when you entered the country after completing the vaccination process abroad;
    5. Translation to Spanish of the vaccination card (only if it is in a foreign language and does not include Spanish language; we recommend an official translation by a certified translator).

In addition to the above, you must also complete the “Formulario de Solicitud de Documento Oficial Estado de Vacunación de COVID-19.” on the page of the Ministry of Health. Here the link:

https://www.ministeriodesalud.go.cr/index.php/vigilancia-de-la-salud/certificado-de-vacunacion-covid-19

Once you submit the documentation, you will receive an email with your case number (may not arrive immediately). Please keep in mind that QR Codes for certificates coming from abroad may take longer than 10 business days.

Q: Does it make any difference if I am a foreigner in process to obtain residency or already a resident, rather than a foreigner on a tourist visa?

R: No, it does not. Application of the QR code and process to obtain it is the same regardless if you are a Costa Rican citizen or a resident or a person in the process to obtain residency.

Q: What are the steps to follow to obtain a QR if I have been vaccinated in Costa Rica?

R: If you already have your Vaccination Certificate, as of November 8th you shall be able to update it with the new safety standards following these steps:

  1. Enter the link sent to your email with the Vaccination Certificate.
  2. Place the assigned pin showed (a recovery procedure shall also be available for those who have lost the pin).
  3. Your certificate will be updated with the new safety standards.

If you do not have your Vaccination Certificate:

  1. You must complete the “Formulario de Solicitud de Documento Oficial Estado de Vacunación de COVID-19” on the page of the Ministry of Health. Here the link: https://www.ministeriodesalud.go.cr/index.php/vigilancia-de-la-salud/certificado-de-vacunacion-covid-19
  2. After this:
    1. If you have a digital signature, you can use it to sign the “Boleta de envío de formulario de solicitud de certificado de vacunación de COVID-19.made available by the Ministry of Health – Click here to obtain the draft text prepared by the Ministry of Health. The Boleta signed digitally must be then sent via e-mail to the address notificacionescovid@misalud.go.cr.
    2. If you do not have a digital signature, you have to send an email to the address notificacionescovid@misalud.go.cr attaching the following documents:
      1. Copy of your ID;
      2. Copy of the vaccination card you received by the Caja Costarricense del Seguro Social (front and back).

Q: Do I need a digital signature to obtain a QR code?

R: No, you will just have to follow the steps explained above.

Q: My QR code has an error, how can I fix it?

R: You must go to an “Área Rectora de Salud” and request the correction. The process may take up to three (3) business days.

Q: I need to apostille the QR code for international purposes. How do I do this?

R: You must print the QR code and go to any office of the Ministry of Health to request the apostille.

Q: Do my kids need a QR code too?

R: If they are younger than 12 years old, they will not need the QR code. If they are 12 years old or older, they will need to QR code to enter the established mentioned above. You can request their QR code using a specific form of Affidavit – Click here to obtain the draft text prepared by the Ministry of Health.

Have any other question? Please let us know and we will do our best to respond!

If you require any further assistance, or need a Certified Translator to complete your request, please feel free to contact us at: contact@cribo.cr

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